Personal / Family Rates
Cyberdefenders.co.za prefers to quote on application of client details and needs. We do this in an effort to accommodate budgets and our clients’ personal circumstances.
Our office is able to quote in South African Rands and process international payments in all major currencies, including several digital currencies.
It is important that when you review costs you appreciate the cost of non-action is always more costly than preventative action which reduces risk and losses.
The guideline below is to provide an estimation only. We have divided the guide into Personal/Family and then Business/Commercial. We request that if you would like to receive a quote or a proposal, to please contact us.
Quick e-Consults: These are generally online and for a duration of 15-30 minutes. These are booked for a quick debriefing, troubleshooting, or advice session. In most instances, a client will also receive a post-session email with notes. R700.
Average Hourly Rates for professionals:
Standard technician or specialist, from R1500 per hour.
Advanced technician or specialist, from R1950 for 75 minutes. For most services, work is done remotely. If an in-person visit is required, travel and a call-out fee will need to be added above the standard rate.
More Rates.
Software: Software for private use is generally less costly than for a business. Many software products work on an annual subscription fee. Not including installations, your average cost is between R2500 and R3500 per package.
Hardware: Hardware for private use is not a significant cost in comparison to business use. Each person and family will have their own custom needs, but the prices of devices are widely advertised and available on store websites. The average person with no hardware might need to make a provision of between R3500 for security or safety improvements, but it could be substantially more.
Service-specific price scenarios:
- Recovery of social media accounts, websites, emails, data, or other information that has succumbed to a cybercriminal or perhaps a device failure. Depending on the circumstances, which can vary from a simple issue to a very complex one, the fees can range between R2850 and R8550 but can be significantly more. A guarantee of success can never be made, and it’s important to speak with us first to get guidance.
- Cyberbullying / Cyber Harassment / Cyber Extortion: Due to the nature of these types of situations, our office often involves regulators and law enforcement. This normally requires several consultations and the use of our extended professional network. Depending on the complexity of the situation, fees can vary drastically between R3800 and R15,200, but could be more.
- Identity Theft Protection: Monitoring and safeguarding personal information to reduce identity theft risk. This normally requires a consult, software, and a little bit of training. Estimate from R4350.
- Anti-Virus and Anti-Malware Protection: Installing and maintaining software to help protect devices from viruses, malware, and other online threats. This normally requires a consult, software, and a little bit of training. Estimate from R3400.
- Data Backup Solutions: Setting up and managing secure backup systems to protect personal and important family data. This normally requires a consult and software. Estimate from R3400.
- Parental Control Software: Installing and configuring parental control tools to monitor and protect children’s online activities. This normally requires a consult, software, and a little bit of training. Estimate from R4350.
- Secure Home Network Setup: Ensuring home Wi-Fi networks are secure to help prevent unauthorized access, including setting up firewalls and VPNs. This normally requires a consult, software, and possibly hardware, as well as an onsite visit, followed by a bit of training. Estimate from R8800.
- Online Privacy Consultation: Advising on best practices for maintaining privacy online, including social media settings and personal data sharing. This normally requires two consults and training. Estimate from R3800.
- Device Encryption: Setting up encryption on laptops, smartphones, and other devices to protect sensitive information in case of loss or theft. This normally requires a consult and some software. Estimate from R4350.
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Our job and the services we offer are to assess, consult, prepare, roll out, and support individuals and businesses. If you have any requests for any cyber safety services, please use our Immediate Action Request Form, and you will get a response within 4 working hours.
